Customer Messages – Addon
Customer Messages – Addon Overview Customer Messages gives you the option to communicate in a chat style windows to your clients via each booking they place. When Activated clients can send a message against their booking. Agents can also send files directly to clients against each booking. Message Areas Locations messages appear Each message or […]
Notifications – Reminders Addon
Reminders – Addon Overview Reminders allow you to send messages before or after an Appointment. This can be either SMS or email to the agent or client and is activate by installing the Reminders-Addon. When Activated the reminders tab in notifications has extra configuration options. Adding a reminder is done by simpy pressing the Add […]
Timezone Selector – Add On
Timezone – Add On Overview If you have International customers, appointment times can be confusing. With this add-on the customer is presented a choice of what timezone they are booking from. This is then reflected to the correct local booking time for the agent that has been allocated. When enabled an option is added to […]
LatePoint Zoom Meetings – Addon
Zoom Meetings – Add On Zoom Meetings allows for direct integration between LatePoint bookings and Zoom meetings via the Calendar. After the add-on is installed and configured you can have a service created on the front end which automatically configures the zoom meeting for the service. Zoom.us API Configuration In order to link LatePoint to […]
Group Bookings – Add On
Group Bookings – Add On Each service can only have one agent per one client. Using the Group Bookings add-on allows a single service to have multiple people book as a group per time slot. When enabled the Capacity Settings tab is added to the bottom of the service details. The time slot for the […]
LatePoint Twilio – Add On
Twilio – Add On Twilio manages the connections between the internet and global telecommunications networks. This add-on allows text messages to be sent from LatePoint using the Twilio platform. When enabled SMS template messages are sent for bookings and reminders to customers and agents. Twilio Setup Twilio configuration is going to be dependent on the country […]
Locations – Add On
Locations – Add On If you would like separate your locations by a geographic boundary then install the Locations Add on. When enabled the Locations menu is accessible from the records tab. Locations Setup Locations contain 3 basic configuration areas which are: Basic Information Selected Agents for This Location Schedule setup information Basic Information Location […]
Service Duration – Add On
You can by default only have one time setting per service. If you would like the same service to have a longer time option then you would create a separate second service to book out that time. Using the Multiple Service Duration’s add-on allows the single service to have multiple time variations shown when booking. […]
Coupon – Add On
Coupon – Addon Overview If you would like to offer coupons or discounts to your customers then you need to install the Coupon – add on. When enabled the coupon menu is added to the records section of your dashboard. If a coupon has been configured it can be redeemed on the checkout step. NOTE: […]
Service Extras – Add On
Service Extras – Add On If you would like to do an up-sell on any of your services then you need to install the service extras – add on. When enabled the Service Extras tab is added to the bottom of service details. Service Extras are not created here and will not show until added […]