Customer Messages – Addon

Each message or communication is attached to a booking by the client. You can only start a conversation from an existing booking and not via the customer directly. With customer messaging enable you can see new messages via: The Dashboard Editing a Booking Customer Dashboard When the Customer Messages Addon is installed an extra option […]

Notifications – Reminders Addon

Adding a reminder is done by simpy pressing the Add reminder button Each reminder has the following information that can be configured: Reminder Name Email or SMS To Cusomter or Agent Length of time Time in Days or Hours Before of After appointment date. Email Subject Message to send Most of the settings are self-explanatory […]

Timezone Selector – Add On

Once the Timezone add-on has been install and activated you need to configure the option to appear for the customer. This is done from the menu: Enable the Show Timezone Selector with the tick box. When placing a booking the customer will have a choice of which timezone they are booking from. This will be […]

LatePoint Zoom Meetings – Addon API Configuration In order to link LatePoint to Zoom you need to configure the Zoom Account and API details first. Connect/Login to the Zoom Marketplace and create an app. From the choice of app types, select JWT and start configuring your details. 2. Once you are at the Second step you will need to […]

Group Bookings – Add On

Group Bookings – Add On Each service can only have one agent per one client. Using the Group Bookings add-on allows a single service to have multiple people book as a group per time slot. When enabled the Capacity Settings tab is added to the bottom of the service details. The time slot for the […]

LatePoint Twilio – Add On

Twilio Setup Twilio configuration is going to be dependent on the country being configured for. There are regulatory requirements that must be met in to allow certain features. You can sign up for a free Twilio trial account here. When you sign up, you must verify your email and personal phone number. Twilio can then verify […]

Locations – Add On

Locations Setup Locations contain 3 basic configuration areas which are: Basic Information Selected Agents for This Location Schedule setup information Basic Information Location Name and Location Address The Location Name and Location Address will show as the description in the LatePoint Booking Pages. The location name is also displayed on the Summary Page and can […]

Service Duration – Add On

You can by default only have one time setting per service. If you would like the same service to have a longer time option then you would create a separate second service to book out that time. Using the Multiple Service Duration’s add-on allows the single service to have multiple time variations shown when booking. […]

Coupon – Add On

Coupon – Addon – Setup Common components of the coupon are broken up into the following sections: Name and Type of discount Coupon Use Restrictions Name and Type of Coupon The name and description of the coupon along with the type of discount are entered here and have four items to configure. Coupon code Name […]

Service Extras – Add On

Service Extras are optional and can be skipped in the service booking process. Common components of services extras are broken up into the following sections: Basic Information Media Connected Services The name and description of the service along with some availability are entered here. Service Extra Name Duration Charge Amount Maximum Quantity Status Short Description […]