Customer Messages – Addon Overview Customer Messages gives you the option to communicate in a chat style windows to your clients via each booking they place. When Activated clients can send a message against their booking. Agents can also send files directly to clients against each booking. Message Areas Locations messages appear Each message or […]
SMS Templates are used by Twilio to send the initial appointment creation information. Usually a shorter message with some basic details of the service being booked. The SMS is sent as soon as a new appointment has been created.